Last updated: 4 August 2026
This Privacy Policy explains how ioNob Innovations LLP (“ioNob”, “we”, “us”) collects, uses and protects personal data when you use ionob.com or engage us for software, ERP or related services. It also covers our regional entities: Stimes Innovations IT Services LLC (UAE), stimes Technologies WLL (Qatar) and Beacon Management Consultants (Saudi Arabia).
1. Who is responsible for your data
ioNob Innovations LLP, Unit 1A, Second Floor, Sahya Building, Govt. Cyber Park, Calicut, Kerala 673016, India, is the data controller for this website. For any privacy question or request, contact info@ionob.com.
2. What we collect
Information you give us
- Contact and demo request forms: your name, email address, phone number, company name and the content of your message.
- Careers and job applications: your CV, contact details, work history and any information you choose to include.
- Live chat: messages you send us through the chat widget, together with your name and email if you provide them.
Information collected automatically
- Technical data: IP address, browser type and version, device type, operating system, referring URL and pages viewed.
- Usage and interaction data: pages visited, time on page, scroll depth, clicks, and — through our analytics tooling — session recordings and aggregated heatmaps that capture how visitors move through and interact with pages.
3. Why we use it, and on what legal basis
| Purpose | Legal basis |
|---|---|
| Responding to enquiries and demo requests | Steps taken at your request prior to entering a contract |
| Providing and supporting our services | Performance of a contract |
| Assessing job applications | Steps taken at your request prior to entering a contract; legitimate interests |
| Analytics, session recording and site improvement | Consent |
| Security, fraud prevention and malware scanning | Legitimate interests |
| Meeting legal, tax and regulatory obligations | Legal obligation |
4. Service providers who process data for us
We use the following third parties. Each processes data under its own privacy terms, and several transfer data outside your country of residence.
- Google — website analytics and search performance reporting.
- Microsoft Clarity — behavioural analytics, including session recording and heatmaps.
- Ahrefs Analytics — privacy-focused traffic measurement.
- Tawk.to — live chat.
- Sucuri — website security monitoring.
- Our email and hosting providers — delivery of transactional email and hosting of this website.
Form submissions are also stored in this website’s own database so that our team can respond to them.
5. Cookies and similar technologies
We use cookies that are strictly necessary for the site to function, plus analytics and session-recording cookies that run only where you have consented. You can withdraw consent or clear cookies at any time through your browser settings.
6. International transfers
We operate in India, the United Arab Emirates, Qatar and Saudi Arabia, and some of our providers are based in the United States and the European Union. Where personal data moves across borders, we rely on appropriate safeguards such as standard contractual clauses or the provider’s own approved transfer mechanism.
7. How long we keep it
- Enquiry and demo form submissions: up to 24 months from your last contact with us.
- Job applications: up to 12 months after the recruitment decision, unless you ask us to delete them sooner.
- Client contract and billing records: as long as required by applicable tax and company law.
- Analytics data: for the retention period set by the relevant provider, typically no more than 26 months.
8. Your rights
Subject to the law that applies to you — including India’s Digital Personal Data Protection Act 2023 and, where relevant, the EU/UK GDPR — you may request access to your data, correction of inaccurate data, deletion, restriction of processing, a portable copy, or you may object to processing. Where we rely on consent, you can withdraw it at any time without affecting processing already carried out.
To exercise any of these rights, email info@ionob.com. We will respond within the period required by applicable law. If you believe we have not handled your data properly, you may complain to your local data protection authority.
9. Security
We apply technical and organisational measures appropriate to the risk, including encryption in transit (HTTPS), access controls, and continuous security monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
This website and our services are intended for businesses. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. The “last updated” date above always reflects the current version, and material changes will be highlighted on this page.
12. Contact
ioNob Innovations LLP
Unit 1A, Second Floor, Sahya Building, Govt. Cyber Park, Calicut, Kerala 673016, India
Email: info@ionob.com
Phone: +91 98478 66202